This is the "Interlibrary Loan" page of the "Interlibrary Loan" guide.
Alternate Page for Screenreader Users
Skip to Page Navigation
Skip to Page Content

Interlibrary Loan   Tags: government documents, interlibrary loans, library  

Last Updated: Nov 13, 2014 URL: Print Guide RSS UpdatesEmail Alerts

Interlibrary Loan Print Page

Make a Request


How long does a request take?

The time it takes to fill a request varies depending on such factors as whether or not the material is available and where the lending library is located. If a lending library responds quickly and emails an article, it may be quickly received. However, if a request must be sent out of state for fulfillment, the delay can be lengthy.

The average turnaround time needed to search, process, and receive a response for each request is between 4 and 10 business days. Due to journal embargos and the nature of circulating books there are no guarantees that each submitted request can be filled. You need to allow plenty of time when requesting materials through Interlibrary Loan. Request early and request often!

Please note: ILL demand increases a few weeks before midterms and finals. While the ILL staff strives to process each request as quickly as possible, some slowdown may occur. For best results, plan ahead.


ILLiad Tutorial - Learn how to set up ILLiad and make a request

For best results, enable 720p HD playback and view in fullscreen.


Interlibrary Loan

Interlibrary loan is a service for obtaining materials that are not available in the University of North Alabama libraries. Materials needed for study and research, such as books and government publications, may be borrowed from other libraries. Copies of journal articles can be acquired as well.

Who is eligible? All currently enrolled students, UNA faculty members, emeritus faculty, and university staff. UNA's ILL service is not available to alumni, community borrowers, UNA students who are not currently enrolled, students from other colleges and universities, secondary or elementary school students, or the general public.

How many requests may I submit? Patrons may loan five books at a time. There is no limit on article requests. You are asked to utilize local resources before requesting materials from other libraries. If you submit multiple requests you should rank them in order of importance!

May I request a text book? We do not request textbooks for classes.

How do I see if UNA owns the material? Check UNA's online catalog to see if the desired material is already in the University's print or electronic collection. Search "Periodicals Holdings" to determine if an article is available as full-text in a database. If you are uncertain about other materials useful to your research, ask a librarian for help.

How do I submit an interlibrary loan request? Login to your ILLiad account, using your portal login. After setting up your contact information, select an appropriate form for the item you need. Be careful to fill out the form as accurately and completely as possible to prevent any delays in processing.

How am I notified about interlibrary loan requests? At this time you will only be contacted via the official form of university communication, your UNA email address. As soon as your request arrives you will receive an email with information on how to access your interlibrary loan. 

What if I don't receive my interlibrary loan? Make sure to monitor your request status via your ILLiad account. If there is no status change within a week or no delivery with two weeks, let us know! 


General Information

Office Location: Collier Library, Second Floor 

Phone: (256) 765-4308 


Hours: 8:00 a.m. to 4:30 p.m., CST, Monday through Friday.

Resource Sharing Specialist

Profile Image
Hunter Tinsley
Contact Info
University of North Alabama
Collier Library
UNA Box 5028
Florence AL 35632

Send Email

Ask a Librarian


Loading  Loading...