The time it takes to fill a request depends on the rarity of the material and where it is located. If a request must be sent out of state for fulfillment, the delay can be lengthy. Hard copies located in the Southeast and all items delivered digitally should be available within five business days.
The average time needed to search, process, and receive a response for each request is between two and five business days. Due to journal embargoes and the nature of circulating books there are no guarantees that your request can be filled.
Please note: The demand for interlibrary loans increases a few weeks before midterms and finals. While our staff always strives to process each request as quickly as possible, some slowdown may occur. You should request early and request often!
Interlibrary loan is a service for obtaining materials that are not available in the University of North Alabama libraries. Materials needed for study and research, such as books, government publications, dissertations, and journal articles may be borrowed from other libraries.
Who is eligible? All currently enrolled students, faculty members, emeritus faculty, and university staff. ILL is not available to alumni, community borrowers, students who are not currently enrolled, students from other colleges and universities, secondary or elementary school students, or the general public.
How many requests may I submit? Patrons may borrow five books at a time. There is no limit on article requests. You are asked to utilize local resources before requesting materials from other libraries. If you submit multiple requests you should rank them in order of importance!
How do I see if UNA owns the material? Check UNA's online catalog to see if the desired material is already in the University's print or electronic collection. Search "Periodicals Holdings" to determine if an article is available as full-text in a database. If you are uncertain about other materials useful to your research, ask a librarian for help.
How do I submit an interlibrary loan request? Login to your ILLiad account, using your portal login. After setting up your contact information, select an appropriate form for the item you need. Be careful to fill out the form as accurately and completely as possible to prevent any delays in processing.
How am I notified about interlibrary loan requests? At this time you will only be contacted via the official form of university communication: your UNA email address. As soon as your request arrives you will receive an email with information on how to access your interlibrary loan.
What if I don't receive my interlibrary loan? Make sure to check your email and monitor your request status via your ILLiad account. If there is no status change within a week or no delivery with two weeks, contact us!