Skip to main content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Counseling Orientation

How long does it take?

The time it takes to fill a request depends on the rarity of the material and where it is located. Requests sent out of state take longer to fulfill. Hard copies located in the Southeast and all items delivered digitally should be available within five business days.

The time needed to search, process, and receive a response for each request is usually between two and four business days. Due to journal embargoes and the nature of circulating books there are no guarantees that your request can be filled. We will let you know in a timely manner if your request cannot be filled.

Please note: The demand for interlibrary loans increases a few weeks before midterms and finals. While our staff always strives to process each request as quickly as possible, some slowdown may occur. You should request early and request often!

General Information

Office Location: Collier Library, 2nd Floor 

Phone: (256) 765-4308 

Email: ill@una.edu

Hours: 8:00 a.m. to 4:30 p.m. CST